Training & Development
Always another challenge…
Merlin Entertainments actively supports personal career development for each and every member of the team. Whether you're new to the business in a front-line role or a senior manager working “behind the scenes”, you will always have further opportunities to learn, grow and develop.“Development” is not just about attending a course. Other avenues might include a “front-line focus”, job swap, secondment, coaching or even watching a video or reading a book.
Because professional accreditation is an important aspect of development, we work closely with a number of recognised professional bodies. Merlin Entertainments has strong links with organisations such as the Institute of Leadership and Management and the Learning and Skills Council, with which we work in partnership to provide innovative and stimulating training.
After your initial induction and customer service training, we offer a range of specific vocational courses, NVQs in a wide range of subjects, apprenticeships, and two management development programmes. Our repertoire is growing all the time!
We are committed to providing appraisals for each of our colleagues. Your appraisal is an ideal opportunity to discuss your development needs with your line manager, which will then be recorded in your Personal Development Plan.
Should we be unable to meet your specific development needs in-house, our Learning and Development team who will be pleased to discuss your situation, and look into any external training possibilities.
