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Working For Us Working For Us

Counting penguins. Protecting the seas. Crafting the perfect celebrity eyebrows. Making a child’s day. Not all of us have jobs in attractions at Merlin, but we are all involved in fun and fascinating work. And with global projects kicking off, new people joining us and guests arriving all the time, no two hours are ever the same.

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Your careerdevelopment

Working Environment

We offer you a variety working experiences you’d be hard pushed to find anything else, thanks to the huge range of environments we operate in. Everywhere from corporate offices to castles and dungeons, from a beach retreat in Florida to a seal sanctuary in the UK.

Development andTraining

At Merlin, we are truly committed to developing our people and to ensuring everyone who works here can build a fantastic career. Here are just some of the ways we help our people to learn and grow:

My Magic Journey

We have a special microsite packed full of information, tools and resources that everyone at Merlin is able to access to help them on their development journey

Merlin School of Magic

With infographics, videos, book summaries and more, our learning portal is a brilliant source of useful information, whatever topic you’re interested in

Feedback

You’ll have regular conversations with your manager, where you’ll discuss the expectations of your role, how you are performing and what you need to work on to improve further

Mentoring

There are lots of great people you could potentially learn from at Merlin. If you’re interested in finding a mentor, your line manager or HR team will always be happy to help

Careers Portal

Everyone at Merlin has access to an internal people portal, which provides lots of information on potential roles within the business and helps you manage your career

Accelerate Apprenticeships

Employees may also have the opportunity to take part in our Accelerate programme.

Rewards andbenefits

Everyone here does a brilliant job looking after our business and our visitors. We like to show our appreciation as often, and in as many ways, as we can. Most of your benefits package will be sorted out locally but we’ve also got some exclusive Merlin treats that all our people all over the world enjoy. For example:

Merlin Magic Pass

Get yourself some home-grown Merlin fun, with a number of free entries to our attractions for you, your family and friends every year

Stay For Less

You can enjoy discounted rates at Merlin hotels all over the world

Working atMerlin

We may be a fast-moving global business. But we’re proud to say we’re a down-to-earth, caring and supportive bunch too. It doesn’t matter who you are or where you come from. At Merlin, you’ll be respected, your ideas will be listened to, and your good work will always be rewarded.

Get recognised

Our online STAR system allows people across the business to nominate and thank each other for going above and beyond.

Speak up

All our employees are encouraged to share their ideas for the business, however big or small, through our SPARK initiative.

Keep informed

We believe in being totally open and honest with our people. So we have lots of ways of keeping everyone up to date and informed. This includes our amazing intranet (My Merlin), an internal jobs portal (Merlin Careers) and a quarterly newsletter called The Wizard.

Be Listened To

We run an annual employee survey called The Wizard Wants To Know. This gives all 27,000+ members of Team Merlin the chance to tell us what they really think about their jobs. In 2017 we got a whopping 95% response rate. Even better, 94% told us they enjoyed working here.

Our departments

Explore our diverse teams and business areas to see where you fit in.

  • Admin and Customer Service

    Admin and Customer Service

    Be one of the people ensuring our visitors have memorable experiences – before they arrive, on the day and even after they leave. Typical opportunities in this area of our business include PA, Park Operations Administrator and contact centre roles.

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  • Animals

    Animals

    We have some of the wildest jobs going at Merlin. From aquarists to rhino keepers to animal welfare experts, we have lots of opportunities for people who are passionate about animals to join us at our attractions around the world.

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  • Apprenticeships

    Man checking roller coaster wheels

    Apprenticeships

    Looking for a fun and exciting start to your career? We offer apprenticeships at various UK attractions for budding chefs, managers and engineers.

    Apprentices >

  • Attractions

    Man making an announcement

    Attractions

    From the actor playing Princess Fiona at Shrek’s Adventure to the keeper looking after the rhinos at Chessington Zoo, it takes a huge variety of people to bring our attractions to life.

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  • Creative Services

    Puss in boots with children

    Creative Services

    As one of our creative professionals, you’ll have the chance to make magic your way, whether you’re theming a display, constructing a LEGO® model or designing a whole new brand.

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  • Engineers

    Engineers

    Maintaining magic on this scale takes real engineering expertise. Whether you join us as a ride engineer, audiovisual technician or facilities manager, you’ll be helping to build the stuff that screams are made of.

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  • Entertainment

    3D Shrek bus

    Entertainment

    We are first and foremost an entertainment business at Merlin. Could you be one of our star performers? We always have opportunities for talented actors and creative types to help us turn days out into days people will never forget.

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  • Facilities

    Arial view of Warwick Castle

    Facilities

    Maintaining a listed castle? Mowing 60 acres? Working as an electrician on the London Eye? A facilities job at Merlin is unlike a facilities job anywhere else.

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  • Food and Beverage

    Head Chef at Chessington

    Food and Beverage

    Are you looking for something a bit different from your next hospitality role? We’re always happy to hear from chefs and front of house staff who’d like to create a unique and tasty experience for our guests.

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  • Finance

    Office Meeting

    Finance

    Our finance professionals may work behind the scenes but they are very much at the forefront of our business. They work hard to put robust best practice in place and ensure the money is where it should be.

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  • Graduates

    Man checking roller coaster wheels

    Graduates

    Our two-year ACCELERATE graduate programme helps you build up all the skills and experience you need to become one of our future leaders.

  • Health & Safety

    Nemesis ride without passengers

    Health & Safety

    While we love thrills, spills are best avoided. Help us protect the magic by joining the ambassadors, change agents, leaders and progressive thinkers responsible for creating a safe environment across our business.

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  • Hospitality

    Two people making a bed

    Hospitality

    Everyone in our hospitality team works hard to give our guests the warmest welcome and ensure our hotels are places of adventure, not just places to sleep. Typical opportunities here include Guest Experience Host, Kitchen Manager and front desk roles.

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  • HR

    Market Square Catch up

    HR

    We are passionate about people at Merlin. So as one of our HR professionals you’ll be seen as a key business partner, helping us attract, keep and grow the very best.

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  • Legal and Compliance

    Legal and Compliance

    Our legal and compliance professionals work across our business, providing a wide range of guidance and support. Join the team, and you could be grappling with everything from operational challenges, such as supplier contracts, to more structural areas such as new acquisitions.

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  • Marketing

    People doing a photo shoot

    Marketing

    Marketing plays a key role in driving our attractions’ commercial success. Join our diverse team of marketing professionals, and you’ll get to work with high-profile global brands, helping to create lifelong memories for our guests.

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  • Project and General Management

    Finance at Thorpe Park Resort

    Project and General Management

    Management expertise is much sought-after at Merlin. It helps us turn all kinds of blue-sky concepts into finished projects, whether it’s a mind-blowing rollercoaster or a brand new attraction or hotel.

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  • Retail

    Retail

    Send people home with a piece of the magic by joining one of our retail teams. We have opportunities for experts in buying, customer experience, customer service and more.

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  • Seasonal work

    Park Presentations at Chessington

    Seasonal work

    Guest hosts, ride operatives, entertainers… we have lots of seasonal jobs going at our attractions. Vacancies last anything from six weeks to nine months – and many of our workers choose to come back to us year after year.

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  • Merlin Digital

    Merlin Digital

    More and more of our guests are accessing our brands via digital. The IT and Group Marketing teams champion the digital guest journey, creating personal connected experiences and seamless guest journeys - personalised through data and connected through technology.

    Find jobs in Merlin Digital >

WhyMerlin?

FUN is in every job description - whether you're crunching numbers or cooking crunchy baguettes! New teammates quickly become old friends, and because we're everywhere... your career can go anywhere!

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We want you to be at your best throughout the selection process. Read our top tips for how to stand out in your application, in interviews and at an assessment centre.

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