Working For Us Working For Us

Counting penguins. Protecting the seas. Crafting the perfect celebrity eyebrows. Making a child’s day. Not all of us have jobs in attractions at Merlin, but we are all involved in fun and fascinating work. And with global projects kicking off, new people joining us and guests arriving all the time, no two hours are ever the same.

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Your careerdevelopment

Working Environment

We offer you a variety working experiences you’d be hard pushed to find anything else, thanks to the huge range of environments we operate in. Everywhere from corporate offices to castles and dungeons, from a beach retreat in Florida to a seal sanctuary in the UK.

Development andTraining

At Merlin, we are truly committed to developing our people and to ensuring everyone who works here can build a fantastic career. Here are just some of the ways we help our people to learn and grow:

My Magic Journey

We have a special microsite packed full of information, tools and resources that everyone at Merlin is able to access to help them on their development journey

Merlin School of Magic

With infographics, videos, book summaries and more, our learning portal is a brilliant source of useful information, whatever topic you’re interested in


You’ll have regular conversations with your manager, where you’ll discuss the expectations of your role, how you are performing and what you need to work on to improve further


There are lots of great people you could potentially learn from at Merlin. If you’re interested in finding a mentor, your line manager or HR team will always be happy to help

Careers Portal

Everyone at Merlin has access to an internal people portal, which provides lots of information on potential roles within the business and helps you manage your career

Accelerate Apprenticeships

Employees may also have the opportunity to take part in our Accelerate programme.

Rewards andbenefits

Everyone here does a brilliant job looking after our business and our visitors. We like to show our appreciation as often, and in as many ways, as we can. Most of your benefits package will be sorted out locally but we’ve also got some exclusive Merlin treats that all our people all over the world enjoy. For example:

Merlin Magic Pass

Get yourself some home-grown Merlin fun, with a number of free entries to our attractions for you, your family and friends every year

Stay For Less

You can enjoy discounted rates at Merlin hotels all over the world

Working atMerlin

We may be a fast-moving global business. But we’re proud to say we’re a down-to-earth, caring and supportive bunch too. It doesn’t matter who you are or where you come from. At Merlin, you’ll be respected, your ideas will be listened to, and your good work will always be rewarded.

Get recognised

Our online STAR system allows people across the business to nominate and thank each other for going above and beyond.

Speak up

All our employees are encouraged to share their ideas for the business, however big or small, through our SPARK initiative.

Keep informed

We believe in being totally open and honest with our people. So we have lots of ways of keeping everyone up to date and informed. This includes our amazing intranet (My Merlin), an internal jobs portal (Merlin Careers) and a quarterly newsletter called The Wizard.

Be Listened To

We run an annual employee survey called The Wizard Wants To Know. This gives all 27,000+ members of Team Merlin the chance to tell us what they really think about their jobs. In 2017 we got a whopping 95% response rate. Even better, 94% told us they enjoyed working here.


FUN is in every job description - whether you're crunching numbers or cooking crunchy baguettes! New teammates quickly become old friends, and because we're everywhere... your career can go anywhere!


We want you to be at your best throughout the selection process. Read our top tips for how to stand out in your application, in interviews and at an assessment centre.

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