Customer Service Assistant

SEA LIFE Gweek, The Cornish Seal Sanctuary, Gweek, CORNWALL TR12 6UG GBR

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Customer Service Assistant

SEA LIFE Gweek, The Cornish Seal Sanctuary
United Kingdom

Are you looking for a seasonal job in Cornwall that’s full of FUN? Fancy working where seals and penguins watch on as you go about your daily work!

This is our most high-reaching year yet with brand-new events, seasonal offerings and developments. Whether you want to feed our guests in our renovated Café, Brand New Donut Delight or BBQ Food and Beverage units. Or even welcoming guests through our newly renovated Admissions and Retail shop, or looking to dazzle our guests with entertaining and educational talks - there could be a role for you!

Do you?

  • - Have loads of knowledge working in a customer facing environment
  • - Have experience when it comes to interacting with people of all ages - exceeding and delivering expectations

First and foremost, these are guest facing seasonal roles to support and engage with guests, offering an outstanding experience to each visitor via excellent customer service.

You could be at the heart of our attraction delivering entertaining talks to our guests, assisting with feeds, school bookings, birthdays, and events. You could even be working on the tills, selling retail goodies, answering any questions guests may have, checking tickets and acting as a sales representative. If working in the restaurant you will deliver service to the highest standard, ensuring we exceed the expectations of our guests through efficient food preparation, production, and service.

This is a fixed-term seasonal role. Hours and shifts will vary, so we’ll be looking for flexibility and the ability to work weekends. If you are only free on holiday periods, weekends or certain weekdays then it’s not a problem as we have a number of roles to fill.

What’s in it for you?

Alongside becoming a guide in creating memorable experiences, you’ll also receive:

  • - Fortnightly pay depending on age, Under 18: £6.50ph, 18 to 20: £7.75ph, 21 to 22: £9.18ph or 23+: £9.50ph
  • - Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year

Sounds pretty phenomenal, right?


Merlin Entertainments provides HR services for the SEA LIFE Trust and as part of this, all employees adhere to all Merlin Entertainments policies. Please be aware that you may receive correspondence from Merlin Entertainments regarding SEA LIFE Trust vacancies.

At the SEA LIFE Trust, we welcome the world to our attraction every day, and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together.

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability, or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

Apply now